What native English speaker would have thought that your ‘rank’ and your ‘rate’ could be different?! Once you get into survey design, though, you’ll understand that there is a world of difference between ranking and rating type questions. One is hard to answer, one is easy. One takes a long time to think about, one is relatively quick to answer. When overused, both of them can encourage people to take the lazy way out, weakening your data in the process. So how do you choose between ranking and rating questions in your opinion survey? We check out the benefits and drawbacks of each.
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It may already be obvious to you, but more and more evidence shows a strong correlation between employee satisfaction and financial performance, which can influence other business functions such as building profits effectively, business planning and development, employee rewards and recognition, and the measurement of ROI.