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Customer Service Survey

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demo of Australia's leading customer service survey tool.
 
 
 
 
 


Did you know that 7 out of 10 customers that switch to a competitor do so because of poor customer service? (Source: Telefaction).

One way you can prevent this happening to you is to ensure your current customers are getting the kind of service they want and expect of you. But how do you really know their true expectations?

… Ask them!

Not only do customer service surveys enable you to obtain actionable data on how satisfied your customers are with your service, but they also reinforce that you really care about your customers and what they think. After all, who doesn’t like being asked for their opinion? As such, customer service surveys are also an invaluable way of discovering new ideas to help grow your business and broaden your reach.

Our customer service survey solution is unique in that it combines:

Unrivalled survey software that delivers feature-rich, actionable reporting data available online 24 x 7.
 
The appointment of an expert survey Project Manager to your account to provide advice and hold your hand throughout the research process.
A proven research solution that can be easily customised and is suitable for organisations of all sizes.
customer service survey
The Proof Is In Our Client Base:

Our primary focus is in the Australian and New Zealand markets. We have over 250 corporate and Government clients of all sizes, from smaller 5 person firms to organisations with 25,000+ employees. A small sample of our customer service survey clients include:

  • Australian Bureau of Statistics
  • Department of Human Services
  • ANZ Bank
  • Virgin Mobile
  • Seek.com.au
  • Origin Energy
  • Gold Coast TAFE
  • Sensis
........And many many more!


Our client's feedback is our strongest endorsement:

What a pleasure it has been to work with your system and your team. Issues are always politely and speedily dealt with and nothing is ever a hassle.

- Ms Natalie McCormack


The PeoplePulse technology made our surveys easy, quick and affordable. I have been highly impressed with your survey software – thanks again for the fantastic service you have provided.

- Ms Fleur Edwards


Take a look ...

At PeoplePulse, we combine locally developed and hosted customer service survey software with unmatched support and advice. Request a demonstration of our solution for customer service surveys today by entering your contact details in the form at the top right of this page.

Alternatively, phone us on: +61 2 9232 0172. We look forward to assisting you.



Helping You To Act On Data, Not Intuition.

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Please complete the form below to arrange your FREE customer survey tool demonstration with one of our friendly customer representatives.

  Start NOW ...

customer service survey



 

PeoplePulse - Combining Exceptional Survey Software
With Unmatched Support & Advice.

Visit the PeoplePulse Hompage. Or Phone us on +61 2 9232 0172 (Sydney, Australia)

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