.......................................................................................................................................................... What a pleasure it has been to work with your system and your team. Issues are always politely and speedily dealt with and nothing is ever a hassle. Natalie McCormack Business Solutions Manager Davidson Recruitment ..........................................................................................................................................................

.......................................................................................................................................................... As you know I have been dealing with Joey about our new on-line Employee of the Month nomination form, and to say that I am technologically challenged would be the understatement of the century. I felt compelled to let you know that Joey has been absolutely fantastic, she has answered all of my questions, some silly and some repeated, with a great deal of patience and simplicity, and has been an absolute pleasure to deal with. It has been a long time since I have dealt with an external provider who gave such exceptional customer service. Jacqui Tini Team Leader - Human Resources Department Heritage Building Society ..........................................................................................................................................................

.......................................................................................................................................................... The PeoplePulse technology made our prospective student and current student surveys easy, quick and affordable. I have been highly impressed with your survey software – thanks again for the fantastic service you have provided. Ms Fleur Edwards Marketing and Development Manager, Sydney The University of Notre Dame Australia ..........................................................................................................................................................

..........................................................................................................................................................
The Group Training Association of Queensland and the Northern Territory Inc engaged the services of PeoplePulse in February 2007. We required the professional services of such a group for a State-wide initiative in trialling a survey tool to find out about our Clients service satisfaction levels.

This pilot program is of a complex nature, being that our Association has 34 Members State-wide, all of whom operate differently. Our task was to design a standard industry survey template taking into account the small variances with each of our member's operations.

PeoplePulse have been an integral part in the development stages of this program. Their expertise in developing sets of questions and the development of an adequate ratings system to decrease the amount of invalid responses was crucial. Without this development support, our data collection would certainly loose its integrity.

PeoplePulse were also fantastic in terms of how we can set up automated reporting of the data collection. Again, their expertise has helped minimise the cost, the allocation of resources and the stress in conducting such a major program. Their knowledge of what works and does not work in their areas of expertise is practical and real.

The Group Training Association has and continues to find the staff at PeoplePulse to be courteous, friendly and reliable. Our program experienced some difficulties in terms of trying to cross reference groups and data groups that we wanted to collect the data from in our surveys. PeoplePulse always and without hesitation made the necessary adjustments instantly. Their professionalism, reliability and expertise have made our dealings with their organisation very positive.

We would recommend any organisation that is looking to conduct research in any facet to contact PeoplePulse. Their knowledge is first rate, their technical systems are fantastic, and most importantly, user friendly.

PeoplePulse's after sales service is excellent. PeoplePulse never stop assisting their clients, allowing their clients to maximise the successful outcomes of their project. It is all of these attributes of People Pulse that will make your research programs successful.

Kristie Kelly Project Officer Group Training Association of Queensland and the Northern Territory Inc.

..........................................................................................................................................................

..........................................................................................................................................................
I just wanted to say thankyou for all your help, we have received loads of responses on the HR Summit 07 Sydney survey and once again we are very happy with the service provided by PeoplePulse and Quinntessential.

Jessica Blake Marketing and Event Coordinator Key Media

..........................................................................................................................................................

..........................................................................................................................................................
On a personal note, from an event management point of view, the PeoplePulse system is fantastic. It’s extremely flexible so can handle so many event styles; yet allows standard events to be evaluated quickly and easily. Not only that but the quality of information we’re getting from PeoplePulse surveys is far superior to what’s available from paper on-site (as well as getting more verbatim feedback; and more honest feedback... ).

Clayton S Jan - AFMEA Communications Manager RCSA Australia & New Zealand

..........................................................................................................................................................

..........................................................................................................................................................
The PeoplePulse survey software has proved to be a valuable asset to our business. By having access to a user-friendly online survey tool, we have been able to gain important insights from our consumers.

The support and service provided by the team at Quinntessential has been outstanding. I would highly recommend them to anyone who has a need to gain feedback using online surveys.

Jesse Innes, Consumer Product Manager realestate.com.au

..........................................................................................................................................................

..........................................................................................................................................................
I would like to express that I was very satisfied with your services and highly appreciate your professionalism and prompt reaction to our needs.

Monika Svarcova, Cost Analyst / Quality Manager Turner & Townsend Rawlinson

..........................................................................................................................................................

.........................................................................................................................................................
Love the survey software and VERY happy with the response rate!!

Shelley Burgess, Operations & Training Executive Gemmell Ovenden Walsh

..........................................................................................................................................................

..........................................................................................................................................................
Our business, Rebound Research, manages online surveys continuously, on behalf of major Government organisations and other large corporations. It is therefore essential that we partner with the very best online survey providers. We can say with conviction that PeoplePulse is what we’ve been looking for.

The system’s look & feel and functionality are far superior to any other and just as importantly, it is easy to use. The entire PeoplePulse team is professional and friendly and is always available when needed.

We look forward to a long-lasting relationship.

Andrew Ross Director Rebound Research

..........................................................................................................................................................

..........................................................................................................................................................
Quinntessential has been responsible for providing us with on-line surveys for both our client and candidate surveys this year.

Paul Quinn worked with us initially in developing and formatting the questions. We provided the database from our Sydney, Melbourne and Brisbane offices.

We were extremely pleased with the response rate and the level of feedback we had from both surveys. The candidate survey provided a 46% response rate, whilst the client a 59% response rate. These are higher than we have ever achieved in the past from paper based surveys.

The on-line method is extremely easy for the recipient to answer and for us, the client, to read.
We will certainly be using this method again to survey our clients and candidates.

Rosemary Scott - FRCSA (Life) Managing Director Scott Recruitment Services

..........................................................................................................................................................

..........................................................................................................................................................
SMF Recruitment is getting fantastic response rates of up to 80% using PeoplePulse for our client 'Post-Service' surveys. From the respondent's perspective, surveys look extremely professional and are very easy to use. And for us, the reporting console is excellent - we can quickly get an overview of survey results and drill down on a specific area of interest if need be. Very impressed.

Stuart Freeman, Managing Director SMF Recruitment

..........................................................................................................................................................

..........................................................................................................................................................
Quinntessential's responsiveness and attitude towards new product enhancements was a key factor (in our decision). We felt that from the contract negotiation stage through to final product training and product-related queries, Quinntessential showed a genuine willingness to work with SEEK to deliver the best possible solution to meet our needs. They made us feel that no request, however small, was too much trouble.

Ana Zatezalo, Market Research Co-ordinator SEEK.com.au

..........................................................................................................................................................

IPA Personnel commenced working with Quinntessential in May 2004 as part of a review of its current customer satisfaction survey process. IPA was keen to improve it current survey flexibility and usability whilst moving to a more online efficient process for administering the product. It was important that the process allowed IPA to track the survey in a number of ways so that the appropriate benchmarking and ongoing improvement could be monitored at branch, state and client level. IPA decided to purchase PeoplePulse in July 2004 due to the quality of the product, look and feel, non complex set-up and ease of use, whilst still offering great flexibility and a variety of survey options.

Quinntessential have been extremely flexible to work with and generous with their time and support. Paul has always been available to assist when needed and made all aspects of the transition user friendly and easy. IPA has at times provided feedback on areas for potential improvement or ideas for future product enhancement, and these suggestions have been welcomed and often implemented. The product has proven very easy to use for IPA internally and externally by IPA's customers.

Deborah Brown, Executive Manager IPA Personnel

..........................................................................................................................................................

SEEK is a commercially focused, research driven organisation, and after we had made the practical decision to adopt the PeoplePulse tool following our review of the market, the transition was undoubtedly made even easier by the service and support our research team received.

Based on our experiences to date, I have no hesitation in recommending Quinntessential and PeoplePulse to any organisation looking to gather feedback using a user-friendly, feature-rich web-based survey tool.

Simon Waring, Communications Manager SEEK Limited