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Our Customers Say It Best
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realestate.com.au
The PeoplePulse survey software
has proved to be a valuable asset to our business. By
having access to a user-friendly online survey tool, we
have been able to gain important insights from our consumers.
The support and service provided by the team at Quinntessential
has been outstanding. I would highly recommend them to
anyone who has a need to gain feedback using online surveys.
Jesse Innes
Consumer Product Manager
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Davidson Recruitment
What a pleasure it has been
to work with your system and your team. Issues are always
politely and speedily dealt with and nothing is ever
a hassle.
Natalie McCormack
Business Solutions Manager
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SEEK.com.au
Quinntessential's responsiveness
and attitude towards new product enhancements was a
key factor (in our decision). We felt that from the
contract negotiation stage through to final product
training and product-related queries, Quinntessential
showed a genuine willingness to work with SEEK to deliver
the best possible solution to meet our needs. They made
us feel that no request, however small, was too much
trouble.
Ana Zatezalo
Market Research Co-ordinator
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The University of Notre Dame Australia
The PeoplePulse technology
made our prospective student and current student surveys
easy, quick and affordable. I have been highly impressed
with your survey software – thanks again for the fantastic
service you have provided.
Ms Fleur Edwards
Marketing and Development Manager, Sydney
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Key Media
I just wanted to say thankyou
for all your help, we have received loads of responses
on the HR Summit Sydney survey and once again we are
very happy with the service provided by PeoplePulse
and Quinntessential.
Jessica Blake
Marketing and Event Coordinator
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Turner & Townsend Rawlinson
I would like to express that
I was very satisfied with your services and highly appreciate
your professionalism and prompt reaction to our needs.
Monika Svarcova
Cost Analyst / Quality Manager
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Gemmell Ovenden Walsh
Love the survey software and
VERY happy with the response rate!!
Shelley Burgess
Operations & Training Executive
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Rebound Research
Our business, Rebound Research,
manages online surveys continuously, on behalf of major
Government organisations and other large corporations.
It is therefore essential that we partner with the very
best online survey providers. We can say with conviction
that PeoplePulse is what we’ve been looking for.
The system’s look & feel and functionality are far superior
to any other and just as importantly, it is easy to
use. The entire PeoplePulse team is professional and
friendly and is always available when needed.
We look forward to a long-lasting relationship.
Andrew Ross
Director
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Scott Recruitment Services
Quinntessential has been responsible
for providing us with on-line surveys for both our client
and candidate surveys this year.
Paul Quinn worked with us initially in developing and
formatting the questions. We provided the database from
our Sydney, Melbourne and Brisbane offices.
We were extremely pleased with the response rate and
the level of feedback we had from both surveys. The
candidate survey provided a 46% response rate, whilst
the client a 59% response rate. These are higher than
we have ever achieved in the past from paper based surveys.
The on-line method is extremely easy for the recipient
to answer and for us, the client, to read. We will certainly
be using this method again to survey our clients and
candidates.
Rosemary Scott - FRCSA (Life)
Managing Director
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SMF Recruitment
SMF Recruitment is getting
fantastic response rates of up to 80% using PeoplePulse
for our client 'Post-Service' surveys. From the respondent's
perspective, surveys look extremely professional and
are very easy to use. And for us, the reporting console
is excellent - we can quickly get an overview of survey
results and drill down on a specific area of interest
if need be. Very impressed.
Stuart Freeman
Managing Director
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RCSA Australia & New Zealand
On a personal note, from an
event management point of view, the PeoplePulse system
is fantastic. It’s extremely flexible so can handle
so many event styles; yet allows standard events to
be evaluated quickly and easily. Not only that but the
quality of information we’re getting from PeoplePulse
surveys is far superior to what’s available from paper
on-site (as well as getting more verbatim feedback;
and more honest feedback... ).
Clayton S Jan - AFMEA
Communications Manager
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IPA Personnel
IPA Personnel commenced working
with Quinntessential in May 2004 as part of a review
of its current customer satisfaction survey process.
IPA was keen to improve it current survey flexibility
and usability whilst moving to a more online efficient
process for administering the product. It was important
that the process allowed IPA to track the survey in
a number of ways so that the appropriate benchmarking
and ongoing improvement could be monitored at branch,
state and client level. IPA decided to purchase PeoplePulse
in July 2004 due to the quality of the product, look
and feel, non complex set-up and ease of use, whilst
still offering great flexibility and a variety of survey
options.
Quinntessential have been extremely flexible to work
with and generous with their time and support. Paul
has always been available to assist when needed and
made all aspects of the transition user friendly and
easy. IPA has at times provided feedback on areas for
potential improvement or ideas for future product enhancement,
and these suggestions have been welcomed and often implemented.
The product has proven very easy to use for IPA internally
and externally by IPA's customers.
Deborah Brown
Executive Manager
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SEEK Limited
SEEK is a commercially focused,
research driven organisation, and after we had made
the practical decision to adopt the PeoplePulse tool
following our review of the market, the transition was
undoubtedly made even easier by the service and support
our research team received.
Based on our experiences to date, I have no hesitation
in recommending Quinntessential and PeoplePulse to any
organisation looking to gather feedback using a user-friendly,
feature-rich web-based survey tool.
Simon Waring
Communications Manager
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