PeoplePulse Survey Software

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...

DIFFERENT LOOKS ... SAME TOOL.

What your survey recipients see is 100% customisable - sample survey screen shots:





A customer feedback program should be viewed not as "market research" but as an (ongoing) operating management tool
.

Source: Frederick F. Reicheld, Director of Bain Consulting and renowned customer loyalty expert.



People who learn to gather feedback from others, interpret it and understand it, end up being much more effective than others who
fail to harness the power available
through feedback.

Source: Joseph R. Folkman, People Performance Specialist.


 

Your Options:

1. Product feature list

2. Most recent product enhancements

3. View sample surveys

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1. Product Feature List:

We are committed to offering the most flexible and technically advanced online survey software to organisations across Australia and New Zealand. Our current product features are listed below:
 General:
  • Web-based - no software downloads required.
  • No additional hardware required (other than an Internet-connected PC).
  • Ability to use unique user verification - including the use of external ID codes.
  • Multi-language support.
  • No plug-ins required.
  • Multi-level user security, allowing different access privileges for different staff members.
  • Ability to have "Anonymous" survey respondents.
  • The use of 128-bit Secure Sockets Layer encryption (SSL) to ensure your data is safe, sound and secure at all times.
  • Optional e-mail 'Notifications' module - enables rules-based e-mails and/or attachments (eg. product specs) to be sent based on how people answer your survey.
 Questions:
  • Support for multiple question types (eg. dropdown, multi-tick box, free-text fields, matrix, 2D matrix, 3D matrix, radio buttons, sliding scale, etc).
  • Page branching.
  • Question skip logic.
  • Question and Answer Piping - Answers from previous questions can be used in the display of subsequent questions and/or answers.
  • Question paging.
  • Randomising of question and/or answer lists.
  • Question weighting and ranking option (to conduct your own online tests & exams).
 Follow-up:
  • Send personalised text or HTML email messages to respondents on completion of survey.
  • Messages to survey respondents may be sent immediately or be scheduled to send at a future date.
  • Ability to track message performance just like an email marketing campaign.
  • Build privacy compliant 'opt-in' email lists.
 Creative Freedom:
  • Customise designs to compliment your website (or leverage our brand via our complimentary PeoplePulse template).
  • Use our Style sheets to easily manage fonts, colours and other style elements.
  • Option to use your own branded domain name to deploy surveys.
  • Customise your layout.
  • Integrate Rich Media such as Flash or Video, or easily add jpeg or gif images.
 Distribution:
  • Integrated Email Invite Feature.
  • Ability to send invite reminders to people that haven't yet started or completed the survey.
  • Website link.
  • Website pop-up.
  • Direct Marketing.
  • Print.
  • Ability to upload an invite file that pre-fills questions for respondents (eg. 'Which consultant did you deal with?' or 'Where are you located') so that you can both shorten your surveys, AND report on information that the respondent hasn't had to complete.
 Reporting:
  • Extensive online reporting via PeoplePulse extranet console.
  • Real-time reporting, accessible 24 x 7.
  • Advanced filtering and cross tabulation capability.
  • User defined data segmentation
  • Ability to select which questions appear in which reports, and specify report date ranges.
  • Password-protected email distribution of reports.
  • Data export functionality to Excel and all other .csv compliant software packages.
  • Over 8 custom charts generated in Macromedia FLASH.
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2. View our most recent product enhancements:



Click here to view an overview of our January 2007 product enhancements. [ PDF file ]

Click here to view an overview of our July 2006 product enhancements. [ PDF file ]

Click here
to view an overview of our April 2006 product enhancements. [ PDF file ]

Click here
to view an overview of our November 2004 product enhancements. [ PDF file ]

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3. Sample Surveys:

Sample Survey 1: Recruitment Process Feedback
Sample Survey 2: Staff Cultural Vitality Survey

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Want to make an obligation-free enquiry to discuss how PeoplePulse can help you to make better business decisions?

Just use our online product demo request form, OR phone us on +61 2 9232 0172.


 
 
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