Privacy Statement:

Thank you for taking the time to learn more about how PeoplePulse manages your personal information.
PeoplePulse.com.au is a product of Quinntessential Marketing Consulting Pty Ltd.

This Privacy Policy explains PeoplePulse's privacy practices in relation to its Internet web sites (www.peoplepulse.com.au, www.peoplepulse.co.uk, www.peoplepulse.co.nz) ("Site"). In some cases this Site may link or refer you to other web sites or organisations, which have their own privacy policy and practices.

In this Privacy Policy, when we refer to 'personal information', we mean information that can identify you or from which your identity can be reasonably ascertained - for example, your name and contact details. By using this Site, you agree to the terms of this Privacy Policy.

We reserve the right, to modify or remove portions of this Privacy Policy at any time and this Privacy Policy should be read with the other terms and conditions applicable to the use of this Site (See the Site's Terms of Use).
Personal Information

You can use this Site without telling us who you are. The only personal information we collect about you is that which you choose to tell us. For example, we may need to collect your personal information so that we can provide you with services or to answer or forward your requests or inquiries. It is our intention that this Privacy Policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

How Information is used

Personal information that visitors submit to this Site is used only for the purpose for which it is submitted unless we tell you otherwise in this Privacy Policy or at the time of collection. Certain information you submit to this Site (for example, through the "Enquiry" feature) is sent to us over the internet, and used by our staff to contact you with regard to your enquiry. This information is not used by us for any other purpose.

Disclosure

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with PeoplePulse's rights or property, users of this Site, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our Site, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. We will nonetheless endeavour to take all reasonable steps to protect the personal information you may transmit to us. As such, PeoplePulse.com.au utilises 128 bit secure socket encryption for maximum data security.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Cookies and Invisible Pixels

A cookie is a very small text file that is sent to a user's browser from a web server and stored on the user's computer hard drive. It assigns the computer a unique identifier. It is essentially the user's identification card when he/she returns to PeoplePulse site. Cookies save you time because they help us to provide a customized experience without having to remind us of your preferences each time you return to our web pages. PeoplePulse cookies cannot damage files, nor can they read information from the hard drive of a computer.

Cookies can help us provide our visitors with a personalized online experience in the following ways:

* They remember names and passwords for future visits so log-in is easier and faster * They ensure visitors are provided with the appropriate frames and content * They ensure visitors obtain the information requested * They help us deliver communications that are relevant and targeted to our visitors' interests.

PeoplePulse cookies do not follow visitors when travelling on the Internet after leaving PeoplePulse site. We track the usage of our site in order to modify it according to our visitors' needs. We pay attention to what information is requested and attempt to make it easier to find such information in the future.

If visitors do not want the benefits of these cookies they can set their browser to reject the cookies. Visitors should consult the instructions for their particular browser on how to do this. However, visitors should understand that rejecting cookies might affect their ability to perform certain transactions on our site and our ability to recognise their browser from one visit to the next.

PeoplePulse also uses invisible pixels, sometimes called web beacons, to count how many people visit certain web pages. Information collected from invisible pixels is used and reported in the aggregate without personally identifiable information. PeoplePulse may use this information to improve marketing programs and content.

Site Logs

Like many web site operators, we also use software to analyse and record visitor numbers and other details such as:

the number of page views (or page impressions) that occur on Site; the number of visitors to our Site; how long those visitors (on average) spend on our Site when they do visit; and common entry and exit points into our Site. This aggregate, non-personal information is used by us to assist in analysing the usage of our web site.

Access to your personal information

We will endeavour to take all reasonable steps to keep any information that we hold about you accurate and up to date. If, at any time, you discover that information held about you is incorrect or if you otherwise wish to review or correct that information, please contact us.

Links To other Web Sites

We may provide links from this Site to other web sites ("linked sites"). Unless we tell you otherwise, these linked sites are not under our control, and we do not accept responsibility for the privacy practices of those sites or their operators. Before disclosing your personal information to any other web site, you should examine the terms and conditions of those sites and their privacy practices.

Privacy with regard to Email Marketing

Personal information

PeoplePulse's clients are responsible for supplying us with the contact data and the content relating to the email they wish to send. We require all clients (and other information providers such as list brokers) to sign a contract that stipulates they will only provide us with data that has been legally and willingly obtained for the purposes for which it will be used. We also abide by any restrictions that the client may put on the data.

In some cases clients require us to target particular offers or messages to particular groups of their customers or prospects. To do this, the client may provide us with information such as postcodes and demographic or psychographic information. We use this to customise the content of the email that is sent out to particular groups. We never make use of this data for our own purposes and this information is never shared with or sold to third parties.

In the process of delivering email our system recognises the URL that was clicked on and records some information about your computer, e.g. the browser and the operating system. This may be recorded according to the client's instructions and the data returned to them but, again, at no time does PeoplePulse use the information for its own purposes.

Any time you wish to be removed from these lists you can opt-out by following the instructions in the email.

Our security systems

PeoplePulse has instituted procedures and controls, which ensure that emails sent on behalf of clients are secure and adhere fully to customer instructions.

Data we hold on behalf of our clients is physically segmented from the Internet and we employ software solutions with physical hardware layers to ensure maximum data security. Access to all computer data and files is secured by physical password, domain, and IP restricted protection. PeoplePulse.com.au also utilises 128 bit secure socket encryption for maximum data security.

Opting-out

We require that each email we send out on behalf of our clients include an easy way for the recipient to remove themselves from the mailing list (opt-out). If a subscriber cannot remove themselves, for whatever reason, we will assist them.

Correcting or updating your information

If you would like to correct or update your user name, email address or any other details you should contact the sender of the message or follow any specific instructions included in the email.

Changes to this Privacy Statement

PeoplePulse's services are constantly evolving. This may affect the types of information we collect and how we use it. If this occurs, we will update our Privacy Policy. We therefore encourage you to periodically review this Privacy Policy so that you remain informed of any changes to it.

Further Information

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website at www.privacy.gov.au.

Please tell us what you think

We welcome your questions and comments regarding this Privacy Policy. If you have any suggestions as to how we may improve our privacy practices or if you have reason to believe that this Policy has not been complied with, we urge you to let us know. Our contact details are as follows:

Attention:
Paul Quinn, Director
Quinntessential Marketing Consulting Pty Ltd
PO Box 943, Manly NSW 2095

Last Updated: 7th Nov 2005.