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Feedback
from our clients reinforces they want to be able to easily plan and budget for
survey costs without worrying about unknown variables such as response rates and
number of questions. As such, PeoplePulse's pricing plan has been designed for
maximum simplicity and flexibility. Option (A) Full Service Option:
A 12-month rolling subscription to PeoplePulse is typically between AUD$2,000
and AUD$5,950 per survey, multiplied by how many different surveys you conduct
throughout the year. The exact cost per survey is determined by the number of
surveys you wish to run each year, the length of your questionnaire, the number
of respondents you invite and whether you wish us to conduct the survey invite
and reminder process for you. At
PeoplePulse we typically handle the complete survey process for you - from helping
you develop the questionnaire, to building the survey online, and training you
on how to get the most out of your reports.
Our
standard fees include: - the survey software
licence.
- designing a custom branded survey
template in your corporate style.
- survey
and invite content optimisation consulting.
- building
the survey on your behalf, and working with you until approved.
- phone
and/or face-to-face training on reports.
- 12
month survey & report hosting on 128-bit encrypted servers.
- ongoing
phone and e-mail support.
PeoplePulse
is unique in that once you have set up your questionnaire, you can conduct the
same survey as many times as you like throughout the year for no additional fee.
So, for example, if you wish to set up and run one 'Client Satisfaction
Survey' and distribute it once every month to a different target audience each
time, you only pay a single survey licence fee even though you may have sent the
survey out multiple times and received thousands of responses.
Option (B) Self Service Option: For
clients that wish to conduct a larger number of surveys throughout the year (eg.
10 or more per year), PeoplePulse also offer a flat rate 'self-service' licence
to give you maximum flexibility to build and deploy as many surveys as you need
to at your own pace using our user friendly online survey administration console.
Full system training is provided. Pricing for self service
licences available on
request. ............................................................................................................................
Do you currently use paper-based questionnaires?

If you currently use paper-based systems
for collecting and reporting on feedback, the return on investment for implementing
the PeoplePulse system is extremely compelling! What's more, we will even help
you convert your existing paper surveys into PeoplePulse surveys for no additional
cost. We challenge you to review all the direct and indirect costs of
your current system and directly compare it to the cost of moving your feedback
system to PeoplePulse.
Pen and Paper VS PeoplePulse - You Decide: Client Survey - Variables:
| | Survey
Participants: | 1,000 |
| | Number
Of Pages In Survey: | 5 |
| | Response
Rate (%): | 50% |
| | Average
Staff Costs (per hour): | $50
| |
| Postage
(A4, 5 pgs): | 90
cents | | |
Component: |
Paper
& Pencil Survey: |
PeoplePulse Survey: |
Printing
costs: |
$500
(10 cents per page) |
nil | Envelopes
(x2 - includes reply paid): |
$100
(10 cents per envelope) |
nil | Paper
costs: |
$60
(6 cents per page) |
nil | Postage
costs (x2 - includes reply paid): |
$1,350 |
nil | Time
for survey deployment and related
admin tasks: |
$2,000
40 hours |
$125 2.5 hours | Time
for manual data entry into spreadsheet/database:
|
$3,250 65
hours |
nil | Time
for transcribing of open-end comments: |
$1,250
25 hours |
nil | Time
for report/graph generation: |
$1,500
30 hours |
nil | PeoplePulse
Software Licence |
nil |
$2,500** |
Total
costs: |
$10,010 |
$2,625 |
Difference:
|
3.81
times the cost |
You
save 74%! | Time
elapsed before decisions can be made
using research results:*** |
8-12 weeks |
5-10 days |
**
Approximation of average licence fee - for illustration purposes in this example.
*** Takes
into account all aspects of survey design, deployment, data entry and reporting.
Want to make an obligation-free enquiry to discuss how PeoplePulse can help you
to make better business decisions? Just use our
online product demo request form, OR make an obligation-free
call to one of our consultants on +61 2 9232 0172.
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