Your Customer Survey
- Act On Data, Not Intuition.
the last time you asked your ALL of customers
what they thought of your product or service
and what ideas they have to improve what
We're not talking of ad-hoc customer conversations
that result in 'gut feel' decisons here;
we're referring to a customer-wide survey
run over a 1-2 week period in an organised,
If the answer
to that is longer than 12 months ago, we'd
suggest that you review your marketing priority
list to ensure the running of a customer
survey is moved to the front of the list.
The reason is simple - why waste money on
other marketing initiatives without first
having an up-to-date understanding of (a)
what your customers really want (in their
own words), and (b) what you can do to better
meet their needs. Indeed such an initiative
may just be the best marketing investment
you make this year.
customer survey solution is an excellent
option for organisations wanting
to establish a sound customer feedback process,
receive actionable data, for an affordable
survey solution is unique in that it combines:
survey software that delivers feature-rich,
actionable reporting data available
online 24 x 7.
appointment of an expert survey Project
Manager to your account to provide
advice and hold your hand throughout
the customer survey set up and reporting
proven customer survey solution
that can be easily customised and is
suitable for organisations of all sizes.
Proof Is In Our Client Base:
Our primary focus
is in the Australian and New Zealand markets.
We have over 250 corporate and Government
clients of all sizes, from smaller 25 person
firms to organisations with 25,000+ employees.
A small sample of our customer survey