PeoplePulse E-Newsletter - February 2008

Welcome to our latest quarterly PeoplePulse Newsletter for clients and colleagues where we aim to provide a range of useful information to help you get the most from your feedback program.


In This issue ...

Feature Article: Stay Surveys - Establising Why People Stay In Their Jobs


Many firms use exit interviews to find out why people leave their jobs. Wise firms add post-exit interviews to that strategy to get a less “emotionally” charged answer to the question of “why people leave”. Both tools have a fundamental weakness however… they come too late! Enter the 'Stay' survey.

Click here to read this article.



Welcome to the PeoplePulse Family!

The number of new PeoplePulse users continues to rapidly grow, with a record number of new clients joining us since our last newsletter. As such, we would like to officially welcome the following organisations to the PeoplePulse family:


Special Offer:

Receive a 15 month subscription for a staff 'Stay Survey' for the price of a 12 month subscription.

See the 'feature article' on the left for more on 'Stay Surveys'. All companies subscribing to the PeoplePulse Stay Survey offer before the 29th February 2008 will receive a 15 month subscription for the price of 12 months. Simply e-mail us now at offer @ peoplepulse.com.au to register your interest!
  • Amazing People
  • Ambrosini Professional
  • Australand
  • Burswood Entertainment Complex
  • Complete Office Supplies
  • Credit Recruitment
  • DB RREEF
  • Direct Health Solutions
  • Ellex
  • Employ
  • Human Potential Consulting
  • Minter Ellison
  • Moriah College
  • National Heart Foundation
  • National Safety Council of Australia (NSCA)
  • Strategy 1 HR
  • Roche
  • Visy Board
  • The Good Guys
  • TMP Worldwide Asia Pacific
  • The Arts Centre
  • Siemens
If you know anyone else that you believe we may be able to assist, we'd be happy to help! Simply drop us their details by completing our brief referral survey or point them our way!

 

Survey in Profile - Hiring Manager Feedback survey:


A Hiring Manager Feedback Survey is typically used by HR departments and recruitment agencies to collect feedback on the satisfaction and performance of the HR department or recruitment agency regarding a recently completed recruitment assignment.

By soliciting feedback soon after the recruitment assignment has concluded, your organisation stands to gain invaluable feedback regarding the recruitment process, the recruitment consultant's performance, and the overall effectiveness of the recruitment service delivered.

By systemising your post service surveys so that feedback is collected after every assignment (whether a placement occurred or not), the resulting feedback will provide a fantastic sign post for areas of strength and weakness, and provide valuable pointers as to how your recruitment service is perceived and what you can do to make measurable improvements.

Click here to view a free demo of a Hiring Manager Feedback Survey.

Please contact us at enquiry @ peoplepulse.com.au if you are interested in finding out more about how we can assist you with tailoring the above Hiring Manager Feedback Survey to your requirements - we welcome your enquiry. Alternatively, you can phone us on +61 2 9232 0172.


A Warm Welcome to our Newest Team Member!


Joey Franks

Sales Co-ordinator



Joey Franks joined the Quinntessential team as a Sales Co-ordinator in November 2007. Joey brings to the role her account management experience and marketing knowledge that she gained while working for an online education and training company.

Joey's educational background is in linguistics, having completed a Bachelor Degree in Linguistics from Macquarie University in 2005. Joey's qualifications and years of experience as an educational content writer have enabled her to develop a high level of communication skills - an invaluable asset when assisting Quinntessential's clients with refining their content and key messages!

While at work for Quinntessential, Joey is responsible for co-ordinating all survey and reward program development, and also handles client training and client support.

In her spare time, Joey enjoys shopping, doing Pilates and travelling to see her family on the Mid-North Coast of NSW.


Did you Know? . . .


A five percent increase in customer satisfaction can lead to a 25 to 125 percent increase in company profits.

- Source: Bain & Co.


Manage Your Subscription:

You are receiving this newsletter because you are either an existing PeoplePulse user, or you have been in discussions with us about using the tool. Feel free to forward this newsletter on to other colleagues or friends who you feel may be interested.

If you were forwarded this e-mail, and would like to join our PeoplePulse eNewsletter mailing list to receive your own free subscription, please e-mail us at subscribe

peoplepulse.com.au and specify the e-mail address you would like to send correspondence to.

As a matter of protocol, if you would like to be removed from the PeoplePulse eNewsletter mailing list, you can unsubscribe at any time by e-mailing UN-subscribe @ peoplepulse.com.au and specify the e-mail address you would like to remove.




Thank you for taking the time to read the quarterly PeoplePulse eNewsletter – we hope that you found it useful and informative.

If you would like further information on any of the content covered above, or if there are any topics that you would like to see covered in future issues, please email us at newsletter @ peoplepulse.com.au.

Until next issue, all the best.

Kind Regards,
 
Paul Quinn
Managing Director
Quinntessential Marketing Consulting
Ph +61 2 9232 0172

http://www.quinntessential.com.au/

PeoplePulse - Empowering Better Business Decisions - http://www.peoplepulse.com.au/





Did you know?? ....

Common uses of PeoplePulse include:

1. Measure Employee / Customer Satisfaction & Feedback:

 Survey NameTypical Survey Frequency
 Employee / Customer Satisfaction and Motivation Quarterly
 Staff Cultural Vitality SurveysYearly
 Salary Satisfaction / Salary SurveysYearly
 Career-Path Assessment Quarterly, Yearly
 Employee Award Nomination As needed
 Corporate Suggestion Box All the time
 Exit Interviews (and/or Post Exit Surveys - eg. 6 months after)As needed
 Stay Survey (or Pre-Exit Survey)As needed


2. Measure Recruiting Programs:

 Survey NameTypical Survey Frequency
 Pre-Interview Assessment All the time
 Post-Interview Follow-Up All the time
 Graduate Program EffectivenessAs needed
 New Starter feedback - after 30 / 60 /90 daysAs needed
 Soliciting Employee Referrals All the time
 Employee Reference ChecksAll the time


3. Measure Training:

 Survey NameTypical Survey Frequency
 Job Competencies Survey As needed
 Post-training feedback As needed
 Skills Assessment / Training Needs AnalysisAs needed
 Job Skills Inventory As needed
 Corporate Policy Knowledge As needed


4. Measure Benefits:

 Survey NameTypical Survey Frequency
 Employee Benefits UsageQuarterly, Yearly
 Benefits Requirements Annually


5. Other:

 Survey NameTypical Survey Frequency
 OHS compliance and/or training audit As needed
 Website Exit Survey (What did people think of your site)All the time


Feel free to contact us to discuss how PeoplePulse can help you with any of the surveys above. Just use our online product demo request form, OR phone us on +61 2 9232 0172.


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