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| PeoplePulse
E-Newsletter - March 2009
Welcome to our latest quarterly PeoplePulse Newsletter for clients and colleagues
where we aim to provide a range of useful information to help you get the most
from your online feedback activities.
In This issue ...
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 | Feature
Article: Common Survey Pitfalls … And How To
Avoid Them (Part Two) |
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This issue:
Ineffective Invite Timing - Uncovering What Time of Day and Day of the Week Works!
Common sense tells us that when it comes
to sending out survey invites, selecting the best day of the week and best time
of day to send the invite can have a massive bearing on your response rates.
In
this article we try and make sense of the external research on the topic of optimal
invite timing and also shed some light on what our own invite data from actual
PeoplePulse surveys reveals. Click
here to read full article.
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 | Special
Offer - WIN a $250 Reward! | Refer
a colleague to PeoplePulse, OR purchase an additional survey licence (before 30th
April 2009), and once the sale is confirmed receive $250 worth of 'Cloud 9 Reward'
bonus points to spend on a reward of your choice! Select from hundreds of rewards,
ranging from pamper packs to hot air balloon rides to gift vouchers from Australia's
leading retailers. Simply e-mail us now
at offer [at].peoplepulse.com.au to register your
interest! Click here to find out more about Cloud
9 Rewards.
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 | Latest
Improvements - How They Benefit You: |
We have
made a number of very valuable enhancements to PeoplePulse over the last year
or so, with some fantastic new reports now available to all system users. If you
would like to read more about these new upgrades and learn how they benefit you,
please email Sogol at: ssamadi@quinntessential.com.au.
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 | Welcome
to the PeoplePulse Family! |
Despite the challenging economic times the decision makers within many organisations
we are speaking with are thinking that now is as good a time as any to get closer
to their customers and staff and seek feedback about their wants and ongoing needs.
As
such, the PeoplePulse circle continues to widen with a number of new clients joining
us since our last newsletter. We would like to officially welcome the following
organisations to the PeoplePulse family:
- The
Australian Communications and Media Authority (ACMA)
- Australian
Maritime Safety Authority
- Baulderstone
- CS
Energy
- Department of Education and
Early Childhood Development
- Department
of Environment and Climate Change
- East
Arnhem Shire Council
- Fluor
- Forsythes
- GlaxoSmithKline (GSK)
- Manitou
Australia
- McCullough Robertson Lawyers
- Philip
Morris Limited
- Queensland Transport
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| If you know anyone else
that you believe we may be able to assist, we'd be happy to help! Simply drop
us their details by completing
our brief referral survey or point them our way!
 | Updated
User Manual | |
We have now updated our User Manual (to
Version 1.95) - the updated manual contains help for all our latest features and
enhancements. If you would like us to forward you a copy, please email Sogol at:
ssamadi.[at].quinntessential.com.au
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 | New
Website Resources: |
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We have recently created three themed microsites aimed at providing visitors with
useful information on all areas relating to new employees, employee surveys, and
customer satisfaction. These websites have
been established as a means to further awareness, research and discussion regarding
said topics.
We will regularly update
these resource sites with new articles and results from our online polls and other
research relating to each topic. Please visit these sites at: |
 | Did
You Know? . . . | |
Results of a national comparative survey
of US companies between 2007 and 2008 indicated that 66% of the firms in the study
saw decreases in their employee engagement, which strongly suggests that external
circumstances regarding the economy may be influencing employees' attitudes about
their jobs and their workplace.
(Source:
Greg Harris, president, Quantum Workplace).
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Manage
Your Subscription:
You are receiving this newsletter because
you are either an existing PeoplePulse user, or you have been in discussions with
us about using the tool. Feel free to forward this newsletter on to other colleagues
or friends who you feel may be interested.
If you were forwarded this e-mail, and would like to join our PeoplePulse eNewsletter
mailing list to receive your own free subscription, please e-mail us at subscribe
[at].peoplepulse.com.au and specify the e-mail address
you would like to send correspondence to.
As a matter of protocol, if you would like to be removed from the PeoplePulse
eNewsletter mailing list, you can unsubscribe at any time by e-mailing UN-subscribe
[at].peoplepulse.com.au and specify the e-mail address
you would like to remove.
Thank you for taking the time to read the quarterly PeoplePulse eNewsletter
– we hope that you found it useful and informative.
If you would like
further information on any of the content covered above, or if there are any topics
that you would like to see covered in future issues, please email us at newsletter
[at].peoplepulse.com.au.
Until next issue,
all the best.
Kind Regards, Paul
Quinn Managing Director Quinntessential
Marketing Consulting
Ph +61 2 9232 0172
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1. Measure Employee / Customer Satisfaction & Feedback: